Logo
Back to bike subscriptions

Find articles to browse here

...or ask in store or through email

Service & guarantee

3 Docs

Gear malfunctionMy light is broken or works poorlyLock not working

Subscription & payments

7 Docs

What happens once my 12-month subscription plan expires?How do payments work?How do I cancel my subscription?Fees & PricingMay I pause the subscription?Jonna & Mioo transationSubscription not cancelled

About Jonna

3 Docs

Shorter rentalsI cannot loginDo you sell used bikes

Theft & deductible

3 Docs

How should I lock my bike?My jonna bike has been stolen, what to do?Help, I lost my key